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Mgr, Outbound Product Mgmt

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

  • Develop and implement strategic initiatives to optimize the ServiceNow Demo's and enhance overall efficiency and effectiveness of content.
  • Lead a team of ServiceNow Devs and PM's, providing guidance, support, and mentorship to drive individual and team success.
  • Collaborate closely with cross-functional teams to understand business requirements and translate them into innovative solutions within the ServiceNow platform.
  • Continuously assess and improve processes, workflows, and configurations to streamline operations and drive business value.
  • Serve as a subject matter expert on the ServiceNow platform, staying abreast of industry best practices and emerging trends to drive continuous improvement.
  • Develop and deliver training programs and resources to empower end-users and promote adoption of the ServiceNow platform across the organization


  • Bachelor's degree in Computer Science, MBA with 10+ Years of Industry experience.
  • Solid understanding of ServiceNow platform and understands the business aspects of it.
  • Proven track record of leadership and success in managing cross-functional teams in a fast-paced environment.
  • Strong analytical and problem-solving skills, with the ability to think creatively and strategically to drive business results.
  • Excellent communication and interpersonal skills, with a passion for making people successful and fostering a collaborative team environment.
  • Ability to thrive in a dynamic and rapidly evolving organization, with a strong commitment to continuous learning and professional development.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.


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