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Staff Product Security Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology & The SSO  

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.   

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.   

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.   

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact  


What you get to do in this role 

  • Perform and support security assessments against most modern product features. 

  • Support code reviews across a mixed language codebase. 

  • Participate and lead the security research initiative. 

  • Manage security integration into the SDLC at ServiceNow. 

  • Partner with developer team and architects to design, implement and improve application security solutions. 

  • Share experience with authentication and authorization models, modern mobile security methodologies, applied cryptography, and secure-by-design development practices. 

  • Advocate security awareness and teach secure behavior and methods. 

  • Implement best-practice security procedures, standards, and guidelines in the application space. 

  • Work on strategic and highly visible BSIMM activities across the organization. 

  • Assist in compliance activities such as external audits from customers, regulatory compliance projects, and overall information security reviews. 

  • Develop tools that make it easier to ship secure code and harder to ship insecure code. 

  • Lead “shift-left” initiatives and scale AppSec efforts across the development organizations. 


To be successful in this role you have: 

  • MUST HAVE 8+ years of application/product security experience. 

  • MUST HAVE 5+ years working with JAVA 

  • You can break down complex security problems into measurable and solvable pieces. 

  • Demonstrated experience and expertise with:  

  • Secure code reviews. 

  • Identifying and resolving OWASP Top 10 vulnerabilities. 

  •  Threat modeling in an Agile environment. 

  • Security Verification Standards. 

  • Cryptography implementations. 

  • Authentication and authorization schemes. 

  • Common DAST and SAST tools. 

  • Strong understanding of web and mobile application security assessment techniques, threat modeling, general software development practices. 

  • Experience with creating automation in a higher-level scripting language (Python, JavaScript, etc.). 

  • Ability to perform technical risk assessments, evaluate Static Application Security Testing (SAST) tool results, triage security testing results, and manage security response actions. 

  • Self-starter, able to work with a mix of technical and non-technical clients. 

  • Bachelor’s OR master's degree in computer science/engineering/information security or equivalent work experience. 

  • Ability and passion to coach and mentor junior members of the team. 



  • Gen AI security Testing methodologies. 

  • You have experience working in enterprise software and SaaS domains. 

  • You have run/lead an AppSec program. 

  • You have experience working with large engineering teams and codebases. 

  • You’re involved in the InfoSec community. 




Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.


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