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Staff Data Modeler (Enterprise Data Platform)

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • Establish standards for modeling, structuring, naming etc. for various data structures consumed across the Data & Analytics org
  • Define and implement the star and snowflake schemas for enterprise reporting
  • Work with centralize architecture team to create artifacts for governance, standards, policies etc.
  • Collaborate with team across the Geos to understand business requirements and design appropriate data solutions to meet business need
  • Implement snapshot processes, data refresh schedules, exception handling procedures as necessary
  • Define required data integration requirements between various systems and work with extended team to get them created and persist the historical CDC snapshot of the data
  • Keep pace with latest technology advances in DB technologies for performance and scalability
  • Develop functional subject matter expertise within various areas of enterprise business processes
  • Cross train other team members and convey value delivered on key initiatives to broader organization
  • Communicate status regularly with management, stakeholders and executive sponsors
  • Develop database design and architecture documentation for the company


 In order to be successful in this role we need someone who has: 

  • Bachelor’s degree or equivalent in Computer Science, Engineering, or Information Systems
  • 9+ years of documented experience as a data modeler for designing the large DW systems for enterprise level reporting
  • Strong hands-on knowledge of SQL and/or Python to perform data-analysis, writing adhoc queries
  • Strong understanding of enterprise scale data-vault modeling, dimensional modeling etc. design patterns for data self-serve
  • Good knowledge of DB modeling tools such as, Erwin etc. to create conceptual, logical and physical data models
  • Good understanding of ETL process and to translate the design into dimensions and facts, keeping the change data capture from source in mind
  • Understanding of data-modeling for data-science projects, especially for experience in working with large historical snapshot tables with multiple features
  • Fast paced learner and ability to explore various emerging technologies for newer design patterns for distributed and scalable data-architectures
  • Experience in Cloud Data warehouse technologies such as Snowflake etc. preferred
  • Excellent communication skills, ability to work individually and collaborate with broader geographically disperse teams across the time zones

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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