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Digital GTM Employee Experience Specialist

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Digital Go-to-Market Employee Experience Specialist will help build a collaborative and supportive team environment across our global hub model. The primary goal of this role is to ensure that all employees have access to an equitable and inclusive employee experience, regardless of their location or position within the organization. To achieve this, the Employee Experience Specialist will work closely with teams across the globe to identify areas of improvement and develop strategies to enhance the employee experience.  

What you get to do in this role: 

  • Assist in the global execution of the Digital GTM’s global employee programs. 
  • Continually monitor internal feedback from employees & leaders to ensure we are providing the best experience possible. 
  • Help us expand an incredible strategy that delivers top-notch employee programs to Digital GTM. 
  • Work across geographies to bring our primary programs to our growing employee population. 
  • Collaborate extensively with Internal Communications, Brand, Workplace Services as well as the HR team in executing our employee programs. 
  • Work cross-functionally to align, execute, and support global programs at scale. In EMEA, you will drive and execute the program, and outside EMEA, you will drive and support it. 


  • 3 years of experience working with stakeholders within a cross-functional matrix environment. 
  • Proven ability to demonstrate a drive for results and accountability of business needs. 
  • Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve common business objectives. 
  • Demonstrated ability to communicate effectively across multiple regions and influence leadership. 
  • Experience in any of the following fields is helpful:
    • Employee onboarding 
    • Mentorship 
    • Employee awards 
    • Internship programs or similar 




Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.


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