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Studio Manager & Broadcast Producer, Innovation Office

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As the Studio Manager & Broadcast Producer at ServiceNow, you will be an integral part of our Innovation Office, responsible for overseeing the smooth operation of our studio facilities and managing the production of our broadcast content. This role requires a blend of technical expertise, organizational skills, and creative vision to ensure that our broadcasts are delivered seamlessly to our audience.

Key Responsibilities:

1. Studio Management:

  • Maintain and oversee all aspects of the studio facilities, including equipment, sets, and technical infrastructure.

  • Coordinate with vendors and suppliers for studio upgrades, repairs, and equipment purchases.

  • Ensure a safe, clean, and organized studio environment for all production activities.

  • Develop and implement studio usage policies and procedures for staff and external partners.

2. Broadcast Production:

  • Plan, organize, and execute broadcast productions from concept to completion.

  • Collaborate with content creators, hosts, and guests to develop engaging and compelling show


  • Manage production schedules, budgets, and resources to meet project deadlines.

  • Direct and supervise technical crews during live broadcasts, ensuring high production standards are met.

  • Troubleshoot technical issues and provide solutions in real-time to minimize disruptions.

3. Team Collaboration:

  • Work closely with the creative team to translate vision into actionable plans for broadcast content.

  • Coordinate with marketing and promotions teams to ensure effective promotion and distribution of broadcasts.

  • Foster a collaborative and positive work environment, supporting team members and encouraging creative input.

4. Quality Assurance:

  • Implement quality control measures to ensure broadcasts meet company standards and audience expectations.

  • Conduct post-production reviews and analysis to identify areas for improvement and optimization.

  • Stay updated on industry trends, emerging technologies, and best practices in broadcast production.



  • Bachelor's degree in Broadcasting, Media Production, Communications, or related field.

  • Proven experience (3-5 years) in studio management and broadcast production.

  • Proficiency with studio equipment, broadcast software, and live production workflows.

  • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.

  • Excellent communication and interpersonal skills, with a collaborative and team-oriented approach.

  • Creative vision and a passion for developing innovative and engaging broadcast content.

  • Ability to adapt to changing priorities and work effectively under pressure.

  • Comfortable working with senior executives.

  • Knowledge of regulatory requirements and best practices in broadcast compliance and safety.


  • Competitive salary commensurate with experience.

  • Comprehensive health, dental, and vision insurance plans.

  • 401(k) retirement plan with company match.

  • Flexible work hours and work options based on broadcast schedule.

  • Professional development opportunities and training programs.

  • A creative and inclusive work culture that values collaboration and innovation.


For positions in the Bay Area, we offer a base pay of $106,900 - $187,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.


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