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Advisory Solution Consultant, Governance, Risk and Compliance

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is seeking driven Pre-Sales Governance, Risk and Compliance (GRC) Solution Consultant. The GRC Solution consultant will provide solution leadership and expertise to support customers during the sales engagement. The GRC Solution Consultant will participate in the acquisition and retention of customers by leveraging the Governance, Risk and Compliance solution (Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Operational Risk Management, Business Continuity Management) and the rest of the ServiceNow portfolio. This is a hands-on GRC Solution Consultant who can go wide and deep on solution development and positioning.

The role will report into the Asia/India/Korea Technology Workflows Solution Consulting Manager.

What you get to do in this role:

  • Responsible for creating innovative solutions leveraging ServiceNow platform and Governance, Risk and Compliance solution
  • Respond to customer questions relating to ServiceNow GRC
  • This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world GRC operations.
  • Develop and contribute to sales campaigns focused on Risk
  • Contribute and maintain a showcase of GRC solutions created on the ServiceNow platform
  • Help develop solutions and capabilities that enable other Solution Consultants to demonstrate the value of GRC on the ServiceNow platform
  • Configure solution environments to address customer requirements and business issues.
  • Collaborate with Product Management and Development team members to enhance. ServiceNow products with new capabilities that address customer needs.
  • Ability to work in a global team and, share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of other team members.
  • Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors.
  • Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc.



To be successful in this role, we are looking for someone who has experience in one or more of the following areas:

  • Pre-sales experience
  • Demonstrated experience in governance, risk and compliance in dynamic and complex cyber security, technology and business environments
  • Experience with Risk Frameworks such as ISO 31000
  • Strong knowledge and experience with Industry Frameworks and Standards such as NIST CSF, PCI DSS and ISO 27001
  • Strong communication skills
  • Ability to consult and effectively communicate solutions to business challenges.
  • Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, security, and evolving business needs, etc.
  • Professional security certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC) or similar preferred

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.


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