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Global Proposals Analyst

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • Support field sales (account executive) to answer Vendor forms include questionnaires requesting general company information, and information from Legal (corporate and commercial), Investor Relations, Field Security, Compliance, Privacy, DEI, ESG, Accounts Receivable, Sales Operations, Deal Desk, and others with varying degrees of complexity).
  • After receiving a Vendor form request opened per the instructions above, the GPS Team will gather additional information required to triage the request using the email below. The GPS Team may do preliminary research in Dynamics to eliminate some of these questions. The GPS Team will answer the notification email generated from Surf and will include the AE’s email address so the Surf record captures the AE’s response for the Fulfiller teams.
  • Ability to work with multiple stakeholders across different teams and different geographies.
  • Escalate appropriately to resolve and provide the response as per the agreed SLA time.


To be successful in this role you have:

Bachelor’s Degree with understanding of RFP / RFX related field.

  • 4-8 years of industry experience
  • Strong analytical and problem-solving ability and be able dive into technical details and design analytics solutions
  • Working knowledge of CRM, Dynamics, Excel, Winword
  • Must have great communication, presentation, and documentation skills



Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.


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