Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
Job Summary
We are seeking an experienced Senior Workday Integration Developer to independently own and deliver complex Workday integration initiatives. This role requires deep technical expertise across the Workday integration ecosystem and the ability to contribute with minimal ramp-up time, supporting both strategic project work and mission-critical production operations.
Key Responsibilities
- Independently design, develop, test, and deploy Workday integrations end-to-end.
- Build and maintain integrations using Workday Studio, EIB, Core Connectors, and Orchestrate.Experience with Workday Web Services and APIs (REST and SOAP)
- Develop and support PECI/PICOF payroll integrations.
- Design integrations between Workday and external enterprise applications using custom REST APIs.
- Build and maintain reporting solutions using Workday Reports, RaaS, and Calculated FieldsImplement and manage integration authentication and security, including OAuth 2.0, ISU (Integration System User) configuration, Integration System Security Groups, domain security policies, and API scopes.
- Troubleshoot integration issues, optimize performance, and provide ongoing production support
- Support recurring business-critical programs, including Annual Compensation Review (ACR), Mid-Year Performance processes, and biannual Workday releases/regression testingContribute to strategic initiatives such as Workday Payroll, My Total Rewards (MTR), Moveworks, and new third-party/vendor integrations
- Partner effectively with business, security, architecture, and external vendor teams throughout the integration lifecycle
Qualifications
To be successful in this role you have:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- 5+ years of experience in Workday integrations, with strong hands-on development experience.
- Experience designing, developing, testing, deploying, and supporting Workday integrations.
- Strong experience with Workday Studio, EIB, Prism, Core Connectors, Cloud Connect, and Workday Web Services (SOAP/REST APIs).
- Proficiency in XML, XSLT, XPath, JSON, and web service technologies.
- Experience with integration middleware and enterprise integration platforms such as Boomi, MuleSoft, or similar technologies.
- Strong understanding of Workday business processes, security, calculated fields, custom reports, and integration system configurations.
- Experience troubleshooting and resolving integration failures and production issues.
- Ability to analyze business requirements and translate them into scalable and reliable integration solutions.
- Experience working in an Agile development environment using tools such as Jira or similar platforms.
- Strong problem-solving, communication, and stakeholder management skills.
Preferred Qualifications - Experience integrating Workday with enterprise systems such as HR, Payroll, Benefits, Finance, Identity Management, and third-party applications.
- Knowledge of Workday integration best practices, security, and data privacy standards.
- Experience with monitoring, support, and operational management of enterprise integrations.
- Familiarity with DevOps practices, version control, CI/CD, and automated testing.
- Workday Integration certification is a plus.
- Ability to work independently while effectively collaborating with cross-functional and global teams.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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