AI, Engineering, & Product
Develop products that enable our customers to scale, achieve new levels of productivity and agility, and transform how they get work done.
Show 56 jobs in AI, Engineering, & Product
Ready to build the future of AI?
Startup speed. Enterprise scale. Join the Applied AI Forward Deployed Engineering team to build AI-powered solutions, tackle mission-critical problems, and embed with customers to create real-world impact.
Get to know our Forward Deployed Engineering team
Our Applied AI Forward Deployed Engineering team is on the front lines with customers—co-innovating in real time, proving what AI agents can do in production, and helping shape one of the biggest tech inflection points of our careers.
Meet the teams
Forward Deployed Engineering
We embed with customers to build intelligent, scalable AI solutions for their most critical challenges. By solving complex problems at speed, we create reusable patterns that accelerate enterprise AI and shape the future of the ServiceNow AI Platform®.
Platform & AI Engineering
We develop the ServiceNow AI Platform® on which customers and business unit partners build and customize their products and applications and automate their workflows.
Product Engineering
Using our ServiceNow AI Platform®, we build innovative applications that solve technical workflow challenges and perform complex workflows on the backend.
Developer Productivity
We provide tools, processes, services, and support for the product engineering team to develop and maintain our platform and applications.
Global Cloud Services
We provide the infrastructure and services that power the ServiceNow AI Platform® — designing, building, scaling, and operating secure, performant, and reliable cloud infrastructure services in data centers around the world.
Product Management
We define and drive product strategy, bridging customer needs with innovative technologies to deliver intelligent solutions on the ServiceNow AI Platform® that power business transformation.
Quality Engineering
We ensure customer confidence in the quality of our products by providing test coverage, tooling, and solutions incorporating the customer's voice.
Global Customer Support
We solve our customers' toughest problems by understanding their unique needs, and proactively problem solving to deliver delightful experiences with our platform.
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