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Staff Software Engineer - Front End - Data

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We are currently seeking a Staff Software Engineer with experience designing and developing business intelligence and or data analytics applications.

In this role, you will be part of the ServiceNow Cloud Services Big Data Team.  The Big Data team is building the next-generation platform that collects, stores and provides real-time access to large amounts of data.

You will be driving the design and implementation of ServiceNow in-house real-time data visualization and analytics platform to support the growth of ServiceNow.

What you get to do in this role:

  • Bring your innovation and experience in designing and developing the next generation data analytics platform using cutting-edge technologies. 
  • Play a lead role with our global engineering team to drive end to end product design and implementation. 
  • Standardize processes for complete development cycle including design, implementation, unit testing, code review, testing automation etc. 
  • Research and adopt the right technologies to improve the scalability and productivity of the engineering group. 
  • Work closely with key stakeholders and product owners to drive technical design for requirements of various use cases. 
  • Coordinate with cross-function teams (DevOps, network, QA, etc.) to ensure a smooth cycle from development to deployment.



To be successful in this role you have:

  • 6+ years of front-end software development experience
  • 4+ years of software development experience in BI Tools,  data visualization, data analytics, or observability solutions 
  • Hands-on experience architecting enterprise data analytics products with high scalability and performance.
  • Expert level skills with JavaScript, ReactJS strongly preferred along with NodeJS, Webpack or other modern UI frameworks, Java and REST API development.
  • Strong troubleshooting and debugging skills.
  • Experience and knowledge on ServiceNow Platform development is preferred
  • Ability to produce high-quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.
  • Solid background in complicated SQL & data analytics.
  • Zeal for learning and adopting new ideas and patterns.
  • Strong Computer Science fundamentals,  data structures, algorithms, and software design.







For positions in California (outside of the Bay Area), we offer a base pay of $142,700 - $249,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.


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