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Senior Manager Digital Sales (New Business)

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Senior Manager, Digital Sales, will play a pivotal role in driving revenue growth through mid-market and SMB channels. This role demands strategic thinking, leadership, and hands-on execution to develop and implement digital sales strategies that align with the company's overall objectives. The ideal candidate will possess a strong understanding of digital sales platforms, consumer behavior, and market trends, along with proven experience in driving successful digital sales initiatives.

  • Lead and mentor a team of digital sales professionals, providing guidance, coaching, and support to foster their growth and development.
  • Set clear performance objectives and KPIs for the team, and regularly evaluate performance against targets.
  • Foster a culture of collaboration, innovation, and accountability within the digital sales team.
  • Develop and execute a comprehensive digital sales strategy to achieve revenue targets and maximize ROI.
  • Build and maintain strong relationships with key partners, vendors, and industry stakeholders internally and externally
  • Utilize data analytics and business intelligence tools to track and analyze key performance metrics, identify areas for improvement, and optimize digital sales strategies.



  • Proven track record of success in digital sales, with at least 2 years of experience in a similar role.
  • Strong leadership skills with the ability to inspire and motivate a team to achieve goals.
  • Excellent analytical abilities, with proficiency in data analysis and interpretation.
  • Strategic thinker with the ability to develop and execute effective sales strategies.
  • Exceptional communication and interpersonal skills, with the ability to build rapport and negotiate effectively with internal and external stakeholders.
  • Knowledge of digital sales platforms, technologies, and best practices.
  • Familiarity with relevant software and tools such as CRM systems, analytics platforms, and marketing automation software.
  • Strong business acumen and understanding of market dynamics.


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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