User Experience Careers

Design experiences that make a difference

Define, craft, and deliver empowering and stunning products that people love. Work on a team that values diversity and inclusion.

Design experiences that make a difference

Our global User Experience team shares superpowers of empathy, creativity, and customer focus to create product experiences that delight and exceed customer expectations.

Elevate customer experiences with your vision and talent

LP.SKU-8.IMG-ALT-1 LP.SKU-8.IMG-ALT-2 LP.SKU-8.IMG-ALT-3 LP.SKU-8.IMG-ALT-4

Create engaging and visually striking products that customers love. From strategy to design, work with brilliant minds in engineering and product management to evolve our platform.

Dig deep to understand what customers crave and passionately pursue how to improve our products. Empower design and development to turn discoveries into enjoyable experiences.

Make it effortless for customers to unlock the power of our products, creating spot-on user content. Working with product design teams, you’ll be dialed into the best ways to deliver messages.

Our team also has openings in Content Design, Design Technology, Multimedia Technology, and more.

Employee Stories


It's amazing to witness the growth of the company and actually grow with the company itself.

Ying L. Director, Product Design
LP.SKU-11-2.IMG-ALT

Experiences that matter

Get to know the people behind the product design—and how they’re changing the face of work.

Engaging at every step

Engaging at every step

UX is all about creating great customer-first experiences that boost productivity and delight.

Meet Our Team
Championing inclusivity

Championing inclusivity

Global Head of Design Amy Lokey discusses why fighting for fairness is so essential in tech.

See Amy’s Advice

More User Experience inspiration

Ensuring inclusive language in products

ARTICLE

Ensuring inclusive language in products

Human-centered design improves ITSM experience

BLOG

Human-centered design improves ITSM experience

ServiceNow is a best place to work: Here’s why

BLOG

ServiceNow is a best place to work: Here’s why

Unified agent solution offers enhanced features

BLOG

Unified agent solution offers enhanced features

Still looking for the right fit? The User Experience team is growing fast and new roles open up often.

Join Talent Community

Disclaimers/copyrights:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.